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What We Do

UNDERSTAND WHAT CUSTOMERS ARE REALLY SAYING 

Our AI ingests structured, verified review data to identify the key themes and sentiment drivers that matter most. We deliver a focused picture of consumer experience across your portfolio.

Gain a Clean, Focused View of the Consumer

Since our inception, we’ve been committed to collecting and refining online customer review data to ensure brands hear the true voice of the consumer without noise or duplication.

See Where You Stand in the Market

Benchmark your product performance against competitors by analyzing volume, sentiment, and product-level feedback.

Deliver Strategic Insights Across Teams

We tightly manage review data and AI agents to ensure every department receives the insights they need through team-ready dashboards and custom exports.

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From Feedback to Insight

We turn curated review data into tools that help teams:

  • Measure product performance

  • Find marketing language that resonates

  • Deliver executive-level insights across categories and competitors

 

With Channel Signal, customer feedback becomes a clear source of action for every part of your business.

Why Channel Signal

Channel Signal delivers clean, structured review data that you can trust. Our systems group and organize feedback by product and SKU, removing duplicates and inconsistencies.

This gives your teams a reliable foundation for decision-making based on real customer input - not noise or guesswork.

Why Consumer Intelligence Matters

Customer reviews are honest, direct, and trusted. They offer valuable insights that help brands understand what matters to real people.

 

Channel Signal captures these conversations across platforms to reveal what’s working, what’s not, and where to focus next. Listening to consumers is no longer optional - it’s how leading brands stay relevant and grow.

Trusted By Leading Brands

Your Customers Are Talking.
Are You Listening?

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