How It Works
Channel Signal transforms customer reviews into actionable consumer intelligence. Our methodology bridges the gap between raw data and executive strategy, providing the clarity brands need to act with total market precision.
Our Strategic Process
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Collect
Organize
Summarize
Explore
Deliver
We gather verified reviews from major retail and brand sites, giving you a complete picture of how customers are responding to your products.
We group reviews by correct product and SKU, even when naming conventions differ across platforms, ensuring a consistent view.
Our AI generates a high-level analysis of customer sentiment, spotlighting key trends, strengths, and areas for improvement.
Ask specific questions about the underlying review data to uncover deeper insight, whether you're tracking a new product launch, evaluating channel performance, or analyzing competitor feedback.
Insights are shared through intuitive dashboards and exportable reports designed to support strategic decisions across departments.