Custom social media reports

Our monthly Corporate Report is for companies with multiple brands.  The report tracks consumer reaction to each brand’s activity and applies the same metrics allowing management to make “apples-to-apples” comparisons between the social media performances of the brands.

Our monthly Brand Report dives deeper into an individual brand. It is divided along the lines of your corporate structure and major and emerging issues are reported in each product segment or department.   Critically, and unlike competitive platforms, this report contains comprehensive data on consumer-generated product reviews, which we consider to be some of the most important (and least tracked) data available.

The Customer Review Report tracks only the consumer-generated product reviews mentioned above. We’ve found it’s a good way for companies to get started with social media reporting.